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Privacy Policy

Effective Date: June 29, 2025

Timeline Movers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

We may collect personal information when you contact us, request a quote, or use our services, including:

  • Name

  • Phone number

  • Email address

  • Pickup and delivery addresses

  • Moving date and service details

  • Any additional information you choose to provide

2. How We Use Your Information

We use your information to:

  • Provide and manage moving services

  • Respond to inquiries and quote requests

  • Send updates related to your booking

  • Improve our website and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Your data is stored securely and accessed only by authorized personnel.

4. Cookies and Website Tracking

Our website may use cookies to improve user experience and analyze website traffic. You may disable cookies through your browser settings if you prefer.

5. Third-Party Services

We may use third-party services such as payment processors or mapping tools (e.g., Google Maps). These services may collect data under their own privacy policies. We encourage you to review those policies.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of your information, subject to legal requirements

To make a request, please contact us using the details below.

7. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For questions about this Privacy Policy or how your data is handled:

Email: info.timelinemovers@gmail.com
Phone: 250-879-1348

Terms of Use

Effective Date: June 29, 2025

Welcome to Timeline Movers. By accessing this website or booking our services, you agree to the following terms and conditions.

1. Services Offered

Timeline Movers provides the following services in Kamloops and surrounding areas:

  • Local and regional moving services

  • Packing and unpacking

  • Loading, transportation, and unloading

  • Furniture disassembly and reassembly

  • Cleaning services

  • Yard maintenance

2. Quotes and Bookings

All quotes are estimates based on the information provided. Final charges may vary depending on time, distance, access, and complexity of the move.

3. Payment Terms

Payment is due immediately upon completion of services unless otherwise agreed in writing.
We accept payment by:

  • E-transfer

  • Cash

4. Cancellations

Please provide at least 48 hours’ notice to cancel or reschedule a booking. Cancellations made with less than 48 hours’ notice may be subject to a cancellation fee.

5. Liability and Damages

Timeline Movers is not responsible for:

  • Items packed by the customer

  • Pre-existing damage

  • Fragile or high-value items not disclosed in advance

Please notify us ahead of time if any items require special handling.

6. Website Use

All content on this website, including text, images, and logos, is the property of Timeline Movers and may not be copied, reused, or distributed without permission.

7. Updates to Terms

These Terms of Use may be updated from time to time. Continued use of the website or services indicates acceptance of any changes.

8. Contact Us

For questions regarding these Terms of Use:

Email: info.timelinemovers@gmail.com
Phone: 250-879-1348

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